Apps / Support
A little help, when you need it.
Support for Detailpace, NextStep Home and Critter Builders.
Contact the developer
Email Cjsmith.ews@gmail.com with the app name, device/browser and a description of the issue. Do not include private customer information or passwords.
Business beta access
Detailpace and NextStep Home require ChatGPT sign-in and permission from the Site owner. NextStep Home also requires a matching client invitation. An invitation code alone does not grant access through the private Site’s guest list.
Critter Builders downloads
On a computer, unzip the browser edition and open index.html. On a phone, use the Play browser preview link. For progress controls, open For grown-ups inside the game. Store versions are not released yet.
Native account help and deletion
The native previews use a separate ORSYNT email/password account. Account deletion instructions and web access. No paid membership is active. Email confirmation and password recovery require a working email delivery setup; contact support if a message does not arrive.
Earlier beta and game data deletion
Parents can reset Critter Builders locally. For business-app account data, email from the account address and identify the app. Account ownership and the scope of shared records must be verified before removal.
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