Apps / Support

A little help, when you need it.

Support for Detailpace, NextStep Home and Critter Builders.

Contact the developer

Email Cjsmith.ews@gmail.com with the app name, device/browser and a description of the issue. Do not include private customer information or passwords.

Business beta access

Detailpace and NextStep Home require ChatGPT sign-in and permission from the Site owner. NextStep Home also requires a matching client invitation. An invitation code alone does not grant access through the private Site’s guest list.

Critter Builders downloads

On a computer, unzip the browser edition and open index.html. On a phone, use the Play browser preview link. For progress controls, open For grown-ups inside the game. Store versions are not released yet.

Native account help and deletion

The native previews use a separate ORSYNT email/password account. Account deletion instructions and web access. No paid membership is active. Email confirmation and password recovery require a working email delivery setup; contact support if a message does not arrive.

Earlier beta and game data deletion

Parents can reset Critter Builders locally. For business-app account data, email from the account address and identify the app. Account ownership and the scope of shared records must be verified before removal.

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